IngreIQ

Terms of Service

Last updated: July 2, 2026

Under attorney review, subject to change. This document has been drafted for US legal compliance and is currently under review by qualified US legal counsel. Its wording may change, and it will be finalised before IngreIQ's public launch.

1. Acceptance of Terms

By downloading, installing, or using the IngreIQ mobile application (“App”) or visiting our website at ingreiq.com (“Website”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the App or Website.

These Terms constitute a legally binding agreement between you and IngreIQ (“we,” “us,” or “our”). By accessing or using our services, you confirm that you have read, understood, and agree to be bound by these Terms.

2. Description of Service

IngreIQ is a personalized ingredient health intelligence platform. The App scans food and consumer product barcodes and analyses ingredient lists in relation to a user’s self-reported health profile, including conditions, allergens, and dietary preferences.

IngreIQ is NOT a medical device. It is NOT a substitute for professional medical advice. It is NOT a clinical diagnostic tool. The App is designed to help you understand ingredient compositions and their general relationship to publicly available health guidance, nothing more.

3. Eligibility and Account Registration

Age requirement (COPPA compliance): This App is intended for users aged 13 and over. By using this App, you confirm that you are at least 13 years of age. Family profiles for children may only be created and managed by a parent or legal guardian aged 18 or over. IngreIQ does not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child under 13 has provided us with personal information without your consent, please contact us at ingreiq@gmail.com.

When creating an account, you agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Health Information Disclaimer

The information provided by IngreIQ is for general informational purposes only and is not intended as, and shall not be understood or construed as, professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, pharmacist, or other qualified health provider with any questions you may have regarding a medical condition, dietary restriction, or medication interaction. Never disregard professional medical advice or delay in seeking it because of something you have read or seen in this App.

Self-reported information. The health conditions, allergens, medications, dietary preferences, ages, and family member details used by IngreIQ are provided by you and are not verified by IngreIQ. Our personalised scores and warnings rely entirely on the accuracy and completeness of the information you enter. You are solely responsible for the accuracy of any information you or your household members provide, of any kind and whatever it contains, and for keeping it up to date.IngreIQ and its brand are not responsible for any loss, harm, or consequence of any kind arising from information you provide that is inaccurate, incomplete, or out of date, or from your reliance on a score generated from it.

Household and family member profiles. If you add a family or household member’s information to the App, you are the account holder and you are solely responsible for that information and for that person’s inclusion. You represent and warrant that you are authorised to provide their information; that you have obtained their consent (or, for a child, that you are their parent or legal guardian and provide verifiable parental consent) both to your entering their information and to your acceptance of these Terms and the Privacy Policy on their behalf; and that you will keep it accurate. You agree to indemnify and hold IngreIQ harmless from any claim brought by, or on behalf of, a family or household member arising out of your entry or use of their information or your acceptance of these Terms on their behalf. IngreIQ does not obtain consent directly from family or household members and relies on the account holder’s representations above.

Eating disorders. IngreIQ shows scores and ingredient information that may not be appropriate for individuals who have experienced, or are at risk of, disordered eating. If this applies to you, please consult a qualified healthcare professional before relying on the App.

5. AI Content Disclaimer

Health information provided through our AI features is generated by artificial intelligence and has not been reviewed by a licensed healthcare professional. AI-generated content may contain errors, omissions, or outdated information. You should not rely solely on AI-generated health information when making decisions about your diet, health, or medications.

All AI-generated responses are accompanied by a disclaimer in the App interface. This disclaimer is non-removable and is a required part of every AI response.

AI reading of photos you upload: When a product is not in our database, you may choose to upload a photo of its label, which our AI provider reads to extract the ingredient and nutrition text. The AI may misread, misinterpret, or omit information printed on a label. Always verify ingredients, allergens, and nutrition against the actual product packaging.

6. Third-Party Data Disclaimer

Product information, including ingredients, nutritional data, allergen information, and additive classifications, is sourced from third-party databases including Open Food Facts, the USDA FoodData Central database, and FatSecret. IngreIQ does not guarantee the accuracy, completeness, or currency of this information. Always verify ingredient and allergen information on the actual product packaging before consuming, particularly if you have a serious allergy or medical condition.

Manufacturer-stated and estimated values: Some labels do not print an exact figure for every nutrient. Where a manufacturer states a value as a maximum (for example “not more than 2.5g”), a minimum (for example “at least 6g”), or a range (for example “12g to 16g”), IngreIQ uses the manufacturer’s own stated figure, and the maximum where a range is given, marks it with an asterisk (*), and identifies it as a manufacturer-stated figure in the product detail. IngreIQ does not measure, estimate, or invent nutrient values; it relays the figure printed by the manufacturer. Any health score derived in part from such a figure is an estimate. Always verify values on the packaging.

Computed scores: Where a third-party rating (such as a Nutri-Score) is not available for a product, IngreIQ may calculate an indicative score from the product’s nutrition information using its own algorithm. Computed scores are estimates for general guidance only and are not official ratings issued by any regulator or third party.

7. Product Suggestions (“Find a Better Option”)

The App may show alternative products that have a higher general ingredient score than the product you are viewing, including a per-household-member comparison based on the profile information you provide. These suggestions are generated automatically by our algorithm using third-party data (including Open Food Facts) and are provided for general informational and comparison purposes only. They arenot medical, health, nutritional, or dietary advice; not a recommendation, endorsement, or instruction to buy, avoid, or consume any product; andnot a statement that any product is “safe,” “healthy,” or suitable for you or any member of your household.

Ingredient scores are estimates that may be incomplete, out of date, or inaccurate, and the underlying third-party data may contain errors. Suggested products may not be available in your country, region, or store. We are not affiliated with, and are not paid by, the brands or products shown; suggestions are algorithmic and are not sponsored or advertising. You are solely responsible for your own purchasing and consumption decisions. Always read the actual product packaging and labels, especially for allergens and dietary information, and consult a qualified medical professional or pharmacist for advice specific to you or your family.

8. Additive Information Disclaimer

Additive risk classifications are based on published scientific literature and regulatory guidance as of the time of our last database update. The presence of a flagged additive does not mean a product is unsafe for consumption. Risk levels reflect population-level evidence and may not apply to your individual circumstances.

Each additive flag in the App displays an evidence grade (“Established,” “Probable,” or “Possible”) derived from major regulatory bodies including the International Agency for Research on Cancer (IARC), the US Food and Drug Administration (FDA), and the European Food Safety Authority (EFSA).

9. Premium Subscriptions

Certain features of the App require a paid subscription (“Premium”). Current pricing is displayed in the App at the time of purchase. Subscriptions are available on a monthly or annual basis at rates shown at checkout.

Free trial: New subscribers receive a 7-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription at the rate shown at the time of sign-up.

Auto-renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You may cancel your subscription at any time through your App Store or Google Play account settings, or through the IngreIQ app.

Refunds: Subscription payments are generally non-refundable. Refund requests may be submitted to Apple (iOS) or Google (Android) according to their respective refund policies.

10. User-Generated Content

By submitting product information, reviews, or corrections to our database, you grant IngreIQ a non-exclusive, royalty-free, worldwide licence to use, modify, reproduce, and distribute that content. You confirm that your submissions are accurate to the best of your knowledge and do not infringe the rights of any third party.

Photo submissions: When a product is not in our database, you may upload a photo of its label. You alone choose what to upload, and you are solely responsible for any photo you upload, of any kind and whatever it contains. You control the upload; IngreIQ receives your photo and passes it to a third-party AI provider to read the text on the label. That provider’s data-handling and retention practices are governed by its own terms, may change at any time, and are outside IngreIQ’s control; IngreIQ is not responsible for them. IngreIQ itself keeps only the text extracted from the label, not the photo. You confirm you have the right to upload the photo and that it does not infringe the rights of any third party. IngreIQ and its brand are not responsible for any loss, harm, damage, or consequence of any kind arising from a photo you upload, whatever it contains. You must not upload images of identifiable people, sensitive documents, or any content you do not have the right to share.

11. Intellectual Property

The App, Website, and all content, features, and functionality, including but not limited to the ingredient scoring algorithm, personalization engine, additive risk database, and system prompts - are owned by IngreIQ and are protected by copyright, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our services or included software. You may not reverse-engineer or attempt to extract our source code, algorithms, or database contents unless applicable law prohibits this restriction.

12. Acceptable Use

You agree not to use the App to:

  • Provide false health or personal information
  • Attempt to scrape, reverse-engineer, or extract data from the App at scale
  • Use the App for any unlawful purpose or in violation of any applicable regulations
  • Attempt to gain unauthorised access to any part of our systems
  • Use the App to make clinical or medical decisions without consulting a qualified health professional
  • Upload a photo containing another person’s personal data, an identifiable face, sensitive documents, or any content you do not have the right to share
  • Upload any unlawful, infringing, or harmful content
  • Submit fraudulent, fabricated, or deliberately misleading product or health information, or attempt to manipulate, reverse-engineer, or “game” the scoring system in any way that could compromise the accuracy of scores for other users or the integrity of our aggregate analytics

13. Disclaimer of Warranties and Limitation of Liability

Disclaimer of warranties. THE APP AND ALL CONTENT, SCORES, AND INFORMATION ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, INGREIQ DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. INGREIQ DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SCORE, INGREDIENT, ALLERGEN, OR NUTRITION INFORMATION (INCLUDING INFORMATION INHERITED FROM THIRD-PARTY SOURCES SUCH AS OPEN FOOD FACTS OR THE USDA) IS ACCURATE, COMPLETE, OR CURRENT. NO ADVICE OR INFORMATION OBTAINED FROM THE APP CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability. To the maximum extent permitted by applicable law, IngreIQ and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of health, personal injury, or allergic reactions resulting from reliance on information provided through the App.

Our total cumulative liability to you for any claim arising out of or relating to these Terms or the App shall not exceed the amount you paid us in the twelve months preceding the claim, or $100 USD, whichever is greater.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU; IN THOSE JURISDICTIONS OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

14. Indemnification

You agree to indemnify and hold harmless IngreIQ, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the App, your violation of these Terms, or your violation of any rights of another person or entity.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law provisions. Subject to the arbitration provision below, any legal proceedings arising from these Terms that are not subject to arbitration shall be brought exclusively in the state or federal courts located in Virginia, and you consent to their personal jurisdiction and venue.

16. Dispute Resolution; Binding Arbitration; Class Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH INGREIQ THROUGH BINDING INDIVIDUAL ARBITRATION AND CONTAINS A CLASS-ACTION WAIVER AND A JURY-TRIAL WAIVER. YOU MAY OPT OUT WITHIN 30 DAYS (SEE BELOW).

Informal resolution first. Before starting arbitration, you agree to send a written Notice of Dispute (your name, contact details, the facts, and the relief sought) to ingreiq@gmail.com, or by mail to IngreIQ LLC, 22265 Cornerstone Crossing Terrace, Ashburn, VA 20148, and to negotiate in good faith for 30 days.

Binding individual arbitration. If the dispute is not resolved, any dispute arising out of or relating to these Terms or the App will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, before a single arbitrator. Judgment on the award may be entered in any court with jurisdiction.

Jury and class waivers. YOU AND INGREIQ WAIVE ANY RIGHT TO A JURY TRIAL. ALL DISPUTES WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.

One-year limit. Any claim must be filed within one (1) year after it arises; otherwise it is permanently barred, to the extent permitted by law.

Carve-outs. Either party may bring an individual claim in small-claims court, and IngreIQ may seek injunctive relief to protect its intellectual property, without first arbitrating.

30-day opt-out. You may opt out of this arbitration agreement by sending written notice, within 30 days of first accepting these Terms, to ingreiq@gmail.com or by mail to IngreIQ LLC, 22265 Cornerstone Crossing Terrace, Ashburn, VA 20148, stating your name and that you opt out of arbitration. Opting out does not affect any other part of these Terms.

Enforceability. If the class-action waiver is found unenforceable for a given claim, that claim proceeds in court; the rest of this section survives. If applicable law does not permit binding arbitration for you, this section applies to the fullest extent permitted.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will notify you of material changes by posting a notice in the App at least 14 days before changes take effect. Continued use of the App after changes take effect constitutes your acceptance of the revised Terms.

Acceptance of updated Terms. Because the App processes sensitive health information, your continued use of the App requires your agreement to the then-current Terms and Privacy Policy. When we make a material change, we will present the updated Terms in the App and ask you to agree.If you do not agree, your access to the App will end and any active subscription will terminate immediately, regardless of the time remaining in your subscription period, and no refund will be provided for the unused portion. Subscriptions are billed through the App Store or Google Play; cancellations and any refunds are handled solely under their policies. If you do not respond to a request to accept updated Terms, we may pause your access to the App after a reasonable period while your subscription and data remain in place until you either accept or request deletion.

18. Termination

We reserve the right to suspend or terminate your account at any time if you violate these Terms, engage in conduct harmful to other users, or for any other reason at our sole discretion, with or without notice. You may delete your account at any time from the App Settings. Upon termination, your right to use the App ceases immediately.

19. General Provisions

Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force.

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and IngreIQ regarding the App and supersede all prior agreements.

Contact: For questions about these Terms, contact us at ingreiq@gmail.com, or by mail at IngreIQ LLC, 22265 Cornerstone Crossing Terrace, Ashburn, VA 20148, USA.